TERMS & CONDITIONS

Last Updated: Feb 2026

Email: info@bulkstar.com.au
Phone: (03) 8407 8832 – (03) 8407 8833

1. General

By using our website and purchasing from Bulk Star, you agree to these Terms & Conditions.

We operate in accordance with the Australian Consumer Law.

2. Products & Orders

  • All prices are in AUD unless stated otherwise.

  • We reserve the right to refuse or cancel orders where there is an error in pricing or availability.

  • Orders are subject to stock availability.

If an error occurs, we will contact you before processing.

3. Pricing & Payment

  • Prices include GST where applicable.

  • Payment must be made at checkout.

  • We use secure third-party payment providers.

4. Shipping & Delivery

  • Delivery timeframes are estimates only.

  • Risk passes to you upon delivery.

  • We are not responsible for delays caused by carriers or events beyond our control.

5. Returns & Refunds (ACL-Compliant)

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

You are entitled to:

  • A replacement or refund for a major failure

  • Compensation for any other reasonably foreseeable loss or damage

  • Repair or replacement if goods fail to be of acceptable quality, and the failure does not amount to a major failure

We do not provide refunds for a change of mind unless stated otherwise.

To request a return, contact us at info@bulkstar.com.au.

6. Product Information

We aim to ensure product descriptions and images are accurate. However:

  • Images may vary slightly from actual products

  • Packaging may change without notice

Nothing excludes your rights under the Australian Consumer Law.

7. Limitation of Liability

To the extent permitted by law:

  • We are not liable for indirect or consequential loss

  • Our liability is limited to the value of the goods purchased

This does not limit your statutory rights under the Australian Consumer Law.

8. Intellectual Property

All website content, branding, text, graphics, and images are the property of Bulk Star and may not be used without permission.

9. Privacy

Your use of this website is also governed by our Privacy Policy.

10. Governing Law

These Terms are governed by the laws of Victoria, Australia.